About A Guy And His Truck Moving , Inc
A Guy and His Trucking located in Murieta, California offers quality moving services for residential or commercial relocations. It promises to make a customer's move less stressful with reliable staff who are always prompt, courteous, efficient, and careful. For your convenience, A Guy And His Truck Moving offers flexible scheduling to suit your availability so that your relocation happens on your timeline. Whether you're looking to move down the street or across town, it has affordable rates that will match your budget. The benefit of choosing A Guy And His Truck Moving is that they also serve as experienced movers serving Riverside, CA, and can handle next-day moves if you need to relocate in a pinch.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.23/10 | |
| Punctuality | 9.17/10 | |
| Affordability | 9.41/10 | |
| Communication | 9.04/10 | |
| Stick to Prices | 8.22/10 | |
| Speed | 9.39/10 | |
| Friendliness | 9.84/10 | |
| Will Hire Again | 9.12/10 | |
| Professionalism | 9.21/10 | |
| Conflict Handling | 3.61/10 | |
| Precision & Care | 8.86/10 |
Recent Customer Reviews Mention...
Quality “longer than initially anticipated but high value packing” “Karl and his team were helpful and professional” “caused $500 in damage to my property” “caused significant damage to my property” “whole team was amazing in moving me & my family” “highly recommend this company” “overall service was good despite issues” “Highly recommended” “very professional and provided great work” “reliable service which I loved” |
Punctuality “moved me in the same day” “were on time” “the team arrived on time” “They were on time” “arrived at least 30 minutes late” “exactly on time” “they arrived two and a half hours late” “responded promptly and came through on short notice” “Arrived on time” “they showed up on time” |
Affordability “cost of the move was high” “cheapest compared to many other movers” “$500 cheaper than the other guys” “rates are reasonable” “They were also the best price” “their pricing is fair” “price good, implying affordability” “price was within the "ballpark" of other estimates” “These guys were the best in terms of price” “Karl gave me the best price” |
Communication “open communication the whole time” “Karl is responsive and great with communication” “responsive to emails, texts and calls” “Excellent communications all the way through” “they called right back” “Karl was very responsive to my request” “Karl responded immediately to a phone message” “had to text Karl multiple times for updates” “excellent communication” “Carl was very responsive and took the time to follow up” |
Stick to Prices “Almost double the cost” “got in below the not to exceed quote” “within $150 of the original estimate” “Only discounted me $150 for $2000 worth of damages.” “Delivered in the time they estimated” “price was as quoted” “charged $300 more than the quote” “finished job in less than quoted” “All of the details were clearly explained” “no 'padding' or surprise costs” |
Speed “completed within the time allotted” “moved from California to Arizona in the same day” “very professional, fast” “Zaya's crew was quick and efficient” “took longer because needed two trips” “move went fine eventually but started late and slow” “worked efficiently” “in and out quickly” “described the move as fast” “professional and fast” |
Friendliness “his team was friendly” “team was very kind and accommodating” “the movers themselves were excellent” “very professional, over the top helpful” “Crew's actions show friendliness” “crew was very nice” “they were very friendly” “team is extremely attentive and helpful” “They were very polite and knowledgeable” “they were polite” |
Will Hire Again “grateful to have found Karl” “not responsible and wouldn't hire again” “would not hire again” “highly recommend them” “would highly recommend them to anybody” “might use someone else in the future” “Highly recommended” “would definitely hire again” “would use their service more than once” “would recommend looking elsewhere” |
Professionalism “team was professional” “not responsible for damages” “were very kind and accommodating” “Zaya and Angelo were very professional” “professionally stacked the items” “very professional” “very professional” “The crew was not pushy, very professional” “crew was nice but shortfall in management” “they were very professional” |
Conflict Handling “"Carl" dismissed incident despite video evidence” “did not accept fault even with video evidence” “did not take responsibility for the damage” “Went above and beyond with wrapping and organizing” “offered minimal compensation for the damage” “Only discounted me $150 for $2000 worth of damages.” “Went above and beyond with my couch situation” “over a week to fix the situation with no response” “poor handling of damage complaints” “Extremely adaptable when move took longer” |
Precision & Care “protected items from damage effectively” “snagged and ripped overhead camera lines” “snagged and ripped overhead camera lines” “safe and over the top helpful” “significantly damaged our bedroom set” “Zaya and crew were careful with my belongings” “they were very careful with my belongings” “handled the items with care” “Jesse and Manny wrapped everything and nothing was damaged” “No damage to the piano” |
Pros & Cons
- Protected items from damage effectively
- Team was professional and accommodating
- Completed within the time allotted
- Very professional and over the top helpful
- Open communication throughout
- Highly recommended by many customers
- Efficient and careful with belongings
- Excellent communication and responsiveness
- Pricing up front and competitive
- Handled with care emphasizing on safety and efficiency
- Arrived on time, demonstrating reliability
- Polite, respectful, and professional team
- Arrived at least 30 minutes late
- Caused significant damage to property
- Dismissed incidents despite video evidence
- Move took longer than initially anticipated
- Cost of the move was high
- Management shortcomings mentioned
- Did not take responsibility for damages
- Incidents of late arrival with no communication
- Rare instances of unprofessional handling of complaints
- Some rare cases of unprofessional behavior from crew
- Occasionally moved slower than expected
- Minor instances of unexpected additional costs
Customer Insights
Local Move Duration: 3 hours from 18 reviews
Interstate Move Duration: 1 days from 3 reviews
Great Crew Members
| Zaya, Angelo | Zaya was accurate with time, Angelo excelled in packing |
| Karl | Karl helped out on short notice |
| Carl, Zaya | were beyond amazing in moving me & my family |
| Zaya, Angelo | Zaya and Angelo were very professional |
| Angelo, Brendan | professional and over the top helpful with our move |
